How to insure food safety in Aged Care and Hospitals ?

Web • Mobile • TV

The Challenge

Manual tracking methods often fell short in effectively managing the complex dietary requirements of residents and patients, lacked real-time communication capabilities, and struggled with maintaining consistent and accurate food safety records. The development of the Simple Food Safety Software was driven by the critical need to enhance food safety compliance and streamline meal ordering processes in health and aged care facilities.

The Approach

Intuitive Mobile App Design

This design philosophy ensured that daily users, whether in clinical or food service roles, could interact with the app seamlessly, enhancing their engagement without adding complexity to their workflow.

Real-Time Dashboard and Alert System

Worked closely with SVEN and a design agency to understand user flows and design challenges, leading to efficient backend engineering.

Integration with Clinical Care Software

Recognising the importance of smooth integration in healthcare environments, the software was designed to seamlessly connect with major clinical care systems.

This integration simplifies the transition for staff fostering long-term adoption and viewing the software as a genuinely beneficial tool that enhances their existing processes.

Live Menu Display via TV App

The solution included the development of a TV app that allows facilities to display their menus in real time.

This feature not only keeps the menu offerings fresh and up-to-date but also serves as an advertising tool within the facility. It ensures that all residents and patients are informed of their meal options, improving satisfaction and engagement.

Outcome

300

SimpleFood is now being used in more than 300 facilities, demonstrating its effectiveness and scalability.

150K

Over 150,000 patients are efficiently managed with tailored meal planning that accurately reflects individual dietary needs, improving nutritional outcomes and patient satisfaction.

6

SimpleFood successfully integrated with six of the major clinical care systems, ensuring a seamless flow of information across various platforms, enhancing data accuracy, and reducing administrative burdens.

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