Systems Integration

For businesses running on disconnected tools that don't talk to each other

What You Get

What's Included in Our Systems Integration

Key deliverable

Integration Assessment & Architecture

A complete picture of your current system landscape, the data flows that need to exist, and a technical architecture for connecting them — before a line of integration code is written.

  • Inventory of all current systems, tools, and data sources
  • Mapping of required data flows between systems
  • API capability assessment for each platform
  • Integration architecture design
Key deliverable

API Integration Development

Custom API integrations between your business systems — built to be reliable, monitored, and maintainable by your team long after delivery.

  • RESTful and GraphQL API integrations
  • Webhook and event-driven integrations
  • Batch and real-time data synchronisation
  • Authentication and security implementation
Key deliverable

Data Pipeline & Transformation

Not all systems speak the same language. We build the data transformation layer that maps, cleans, and normalises data as it flows between systems.

  • Data mapping between system schemas
  • Transformation rules and business logic implementation
  • Data validation and quality checks
  • Deduplication and conflict resolution
Key deliverable

Integration Monitoring & Alerting

Integrations fail silently. We build monitoring and alerting into every integration we deliver — so you know about problems before they impact your business.

  • Real-time integration health monitoring
  • Automated alerting on failures and anomalies
  • Integration performance dashboards
  • Detailed logging for debugging and audit
Our Process

From Discovery to Delivery

A proven approach to strategic planning

Discovery & Architecture
01

01 • Week 1

Discovery & Architecture

Deliverable: Integration architecture document and implementation plan

View Details
Build & Test
02
Deploy & Validate
03
Monitor & Maintain
04

Why Trust StepInsight for Systems Integration

Experience

  • 200+ projects including complex multi-system integrations
  • Integrations across CRM, ERP, e-commerce, logistics, and custom platforms
  • Experience with Salesforce, HubSpot, SAP, NetSuite, Shopify, and more
  • Real-time and batch integration patterns across all major cloud platforms
  • 15+ industries with varying integration complexity

Expertise

  • RESTful and GraphQL API integration
  • Event-driven and webhook-based architectures
  • Data transformation and normalisation
  • Integration monitoring and observability
  • Custom middleware development for complex integration scenarios

Authority

  • Offices in Sydney, Brussels, and Austin
  • Specialists in mid-market business systems integration
  • AWS, Azure, and Google Cloud certified engineers
  • Fixed-scope integrations with transparent pricing
  • Long-term support and maintenance partnerships

Ready to start your project?

Let's talk custom software and build something remarkable together.

Frequently Asked Questions About Systems Integration

Any system with an API — which includes virtually all modern business software. For legacy systems without APIs, we can often build an integration layer using database connections or file-based data exchange.

A focused integration between two systems typically takes 2–6 weeks. More complex multi-system integrations run 6–12 weeks. We always start with an architecture phase that produces a precise estimate before development begins.

We build monitoring and alerting into every integration we deliver. If something breaks, you'll know about it — and so will we. We offer ongoing maintenance contracts that include proactive monitoring and rapid incident response.

Often yes — even legacy systems without modern APIs can be integrated via database connections, file-based exchange, or screen-scraping as a last resort. We assess what's possible during the discovery phase.

For simple, low-volume integrations, off-the-shelf tools can be a cost-effective choice and we'll recommend them when appropriate. For business-critical, high-volume, or complex integrations, custom development gives you more control, better performance, and lower long-term cost.

What our customers think

Our clients trust us because we treat their products like our own. We focus on their business goals, building solutions that truly meet their needs — not just delivering features.

Lachlan Vidler
We were impressed with their deep thinking and ability to take ideas from people with non-software backgrounds and convert them into deliverable software products.
Jun 2025
Lucas Cox
Lucas Cox
I'm most impressed with StepInsight's passion, commitment, and flexibility.
Sept 2024
Dan Novick
Dan Novick
StepInsight work details and personal approach stood out.
Feb 2024
Audrey Bailly
Trust them; they know what they're doing and want the best outcome for their clients.
Jan 2023

Ready to start your project?

Let's talk custom software and build something remarkable together.