FMCG Software Development

Production scattered across 12 distribution centers? Inventory data 48 hours behind actual stock levels? Losing $50k+ monthly to stockouts and overstock? We've built supply chain systems for 40+ FMCG companies. Our platforms deliver real-time visibility from factory floor to retail shelf, connect fragmented systems, and reduce operational costs by 35-50%. Most clients see measurable ROI within 10 months.

40+
FMCG Systems Built
35-50%
Average Cost Reduction
10-14 weeks
Implementation Timeline
10-12 months
Average ROI Timeline
Industry Challenges

Common Industry Challenges

Organizations face unique challenges that impact operations, compliance, and efficiency.

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Industry Challenges

Supply Chain Complexity & Visibility Gaps

Description

You're managing 8-15 distribution centers, 200+ SKUs, and dozens of retail partners, but you can't see real-time inventory positions. Stock data is 24-48 hours behind reality. You discover stockouts after customers complain. Distribution centers operate on different systems that don't talk to each other. When a product recall happens, it takes 3-5 days just to identify which batches went where. Research shows 96% of FMCG companies cite lack of supply chain visibility as a critical risk to operations.

Impact

Cost
$80k-$200k annually in lost sales from stockouts
Time
15-25 hours weekly reconciling inventory across systems
Risk
Product recall delays expose liability and damage brand reputation
Our Solutions

Our Software Solutions

Software Types

Types of Software We Develop

We specialize in complex, data-heavy industrial applications where off-the-shelf software falls short.

Supply Chain Management (SCM) Software
Software Types

Supply Chain Management (SCM) Software

Description

SCM software provides end-to-end visibility over entire FMCG supply chain from raw material sourcing through retail delivery. Integrate data from suppliers, manufacturing plants, warehouses, distribution centers, transportation providers, retail partners. Track inventory positions in real-time, monitor order status, predict and prevent disruptions, optimize inventory allocation and replenishment. For FMCG companies managing complex, high-volume operations with hundreds of SKUs, custom SCM eliminates visibility gaps, reduces stockouts and excess inventory, cuts supply chain costs by 20-40%.

Key Modules & Features

End-to-end inventory visibility from factories to retail shelves
Automated replenishment optimization across distribution network
Supplier collaboration portals for purchase orders and deliveries
Product traceability and batch tracking for recall management
Supply chain analytics dashboards for operations teams
Integration with ERP, WMS, TMS, and retail EDI systems

Need something else?

We also build custom Middleware, APIs, and Data Warehouses.

Compliance

Built for US & Australian Regulatory Standards

We ensure compliance with:

FDA Food Safety Modernization Act (FSMA)

FSMA requires food manufacturers and distributors implement preventive controls, maintain detailed supply chain activity records, rapidly respond to food safety issues. Mandates traceability from farm to table, hazard analysis and risk-based preventive controls (HARPC), supplier verification programs, recall procedures. FMCG companies must maintain electronic records enabling one-step-back, one-step-forward traceability, respond to FDA requests within 24 hours.

What we do: We build FSMA-compliant systems with complete traceability from raw material receipt through retail delivery, hazard analysis workflows integrated into production, supplier verification documentation and performance tracking, automated record-keeping meeting FDA requirements, recall management enabling rapid batch identification and customer notification. Platforms maintain electronic records accessible for FDA inspections, generate required compliance reports automatically.

HACCP (Hazard Analysis Critical Control Points)

HACCP is systematic preventive approach to food safety addressing physical, chemical, biological hazards as prevention rather than finished product inspection. Requires identifying critical control points in production, establishing critical limits for each point, monitoring procedures, corrective actions when limits exceeded, verification procedures, comprehensive record-keeping. Food and beverage FMCG companies must implement HACCP plans approved by regulatory authorities.

What we do: We build HACCP-compliant production systems with critical control point monitoring integrated into manufacturing workflows, automated alerts when parameters exceed critical limits, corrective action workflows documenting responses to deviations, verification procedures ensuring HACCP plan effectiveness, comprehensive record-keeping meeting regulatory requirements. Platforms provide real-time visibility into critical control points, generate HACCP documentation automatically for regulatory inspections.

Good Manufacturing Practices (GMP)

GMP are FDA regulations requiring pharmaceutical, food, beverage, cosmetic manufacturers implement quality systems ensuring products consistently produced and controlled according to quality standards. Covers facility design and maintenance, equipment qualification and maintenance, personnel training and hygiene, raw material controls, production controls and documentation, quality control testing, complaint handling. FMCG companies must demonstrate GMP compliance during FDA inspections.

What we do: We develop manufacturing systems enforcing GMP requirements including standard operating procedures (SOPs) built into production workflows, equipment maintenance tracking and qualification, personnel training records and hygiene monitoring, raw material quality controls and supplier qualification, batch record documentation capturing all production activities, quality control workflows with testing and release procedures, deviation and CAPA management. Platforms maintain complete audit trails for FDA GMP inspections.

Important: StepInsight provides compliance support by building software meeting technical and process requirements of FMCG regulations. We are not a compliance certification body. Regulatory compliance remains the responsibility of your organization, and we recommend engaging qualified compliance consultants for formal certifications and audits.

Technology

Technologies & Integrations

System TypeCommon ToolsOur Capabilities
Enterprise Resource Planning (ERP) SystemsSAP Business One, Oracle NetSuite, Microsoft Dynamics 365, Infor CloudSuite, IFS Applications, Epicor ERP, Acumatica Cloud ERP, Sage 100, SYSPROBidirectional data synchronization for orders, inventory, production, purchasing, financials. Real-time inventory updates, automated order creation, production schedule sync, purchase order management, financial data integration including GL posting, AR/AP, and financial reporting
E-commerce PlatformsShopify, WooCommerce, BigCommerce, Magento, Salesforce Commerce Cloud, Adobe Commerce, commercetools, Wix, SquarespaceReal-time inventory synchronization preventing overselling, automated order import and fulfillment routing, product catalog sync with pricing and descriptions, customer data integration, abandoned cart recovery, promotional pricing management, multi-channel inventory allocation
Marketplace IntegrationsAmazon Seller Central, Amazon Vendor Central, Walmart Marketplace, Target Plus, eBay, Instacart, Thrive Market, Faire WholesaleAutomated product listing and catalog management, real-time inventory sync across all marketplaces, order import and fulfillment automation, pricing and promotional management, performance metrics tracking, customer feedback monitoring, advertising campaign integration
Retail POS & EDI SystemsSPS Commerce, TrueCommerce, Cleo Integration Cloud, DiCentral, B2BGateway, Orderful, Axway B2B Integration, retail-specific EDI for Walmart, Target, Kroger, Costco, Whole FoodsEDI transaction processing including purchase orders (850), invoices (810), advance ship notices (856), inventory updates (846), POS data feeds (852), payment remittance (820). Automated order processing from retail partners, electronic invoicing, shipment notifications
Warehouse Management SystemsNetSuite WMS, Fishbowl Warehouse, inFlow Inventory, 3PL Warehouse Manager, HighJump WMS, Manhattan SCALE, Blue Yonder WMS, ShipHero, Cin7Real-time inventory synchronization, automated replenishment triggers, order routing and allocation, pick/pack/ship workflow integration, barcode and RFID data exchange, lot and serial number tracking, receiving and putaway automation, cycle count management

Custom vs. Off-the-Shelf Software

Understanding the differences helps you make the right choice for your organization.

Details:

Built specifically for your operations, product mix, distribution model, and workflows. Adapts to your business rather than forcing you to change

Details:

Predefined workflows and features requiring you to adapt your processes to the software's limitations. Customization options limited or expensive

Details:

Purpose-built integrations with your specific ERP, WMS, e-commerce, retail EDI, and other systems. Eliminates data silos and manual data entry

Details:

Limited connectors to common platforms. Custom integrations expensive or impossible. Data silos persist between systems

Details:

Core functionality live in 10-16 weeks with phased rollout. Start seeing value quickly rather than waiting months for full implementation

Details:

6-18 months for enterprise platforms including lengthy configuration, data migration, training, and testing phases

Details:

Designed to scale with your business without per-user fees or transaction limits. Grows from $10M to $100M+ without platform migration

Details:

Per-user or transaction-based pricing that increases costs as you grow. May require upgrading to enterprise tiers with major cost jumps

Details:

Fixed development investment ($75k-$400k depending on scope), then minimal hosting costs ($500-$2k monthly). No per-user fees or transaction costs

Details:

$50k-$500k+ annually in licensing fees, plus implementation costs ($100k-$1M+), customization fees, integration costs, and ongoing support fees

Details:

Built specifically for FMCG operations including batch tracking, expiration management, trade promotions, retail EDI, demand forecasting, and compliance

Details:

Generic features designed for multiple industries. FMCG-specific functionality may be limited or require expensive add-ons and customization

FMCG Software Development Expertise

Certifications & Expertise

  • ISO 27001 Information Security
  • SOC 2 Type II Compliance
  • Google Cloud platform expertise

Industries Served

  • Food & Beverage Manufacturing
  • Personal Care & Cosmetics
  • Household Products
  • Consumer Packaged Goods
  • Distribution & Logistics

Services

  • Supply Chain Management Systems
  • Demand Forecasting Platforms
  • ERP Development & Integration
  • Warehouse Management Systems
  • Distribution Management Software
  • Trade Promotion Management
  • Route Optimization Systems

Ready to Connect Your Fragmented FMCG Operations?

Inventory 48 hours behind reality? Demand forecasts missing by 30-40%? Losing sales to stockouts while drowning in excess inventory? We've built supply chain systems for 40+ FMCG companies managing these exact challenges. Let's discuss what real-time visibility and data-driven optimization could mean for your operations.

Frequently Asked Questions

FMCG software development creates custom technology solutions addressing the specific operational challenges of fast-moving consumer goods companies including supply chain complexity, demand volatility, inventory management, multi-channel distribution, trade promotions, and regulatory compliance. Rather than generic business software, FMCG platforms are built for high-volume, low-margin operations with rapid inventory turnover, short shelf lives, complex retail relationships, and diverse product portfolios. Custom FMCG software typically includes supply chain management, demand forecasting, inventory optimization, warehouse management, distribution management, trade promotion management, and integrations with retail partners, ERP systems, and e-commerce platforms.

Custom FMCG software development typically costs $75,000-$400,000 depending on system complexity, integrations, and feature scope. Basic supply chain visibility platforms cost $75,000-$150,000. Comprehensive solutions with demand forecasting, warehouse management, distribution automation, and extensive integrations run $200,000-$400,000. Unlike off-the-shelf platforms charging $50,000-$500,000+ annually, custom development is a one-time investment with minimal ongoing costs ($500-$2,000 monthly for hosting). Most clients achieve ROI within 10-18 months through operational cost reductions of 25-50%, reduced excess inventory, fewer stockouts, improved margins.

Most FMCG implementations follow phased approaches with core functionality live in 10-16 weeks. Phase 1 focuses on supply chain visibility and inventory tracking (8-12 weeks), providing immediate value. Phase 2 adds demand forecasting and planning (6-8 weeks). Phase 3 implements EDI integration and customer portals (6-10 weeks). Phase 4 completes advanced features like route optimization or trade promotion management (8-12 weeks). This phased approach delivers ROI within 3-4 months rather than waiting 12-18 months for enterprise software. Timeline depends on complexity, integrations, data migration, and team availability.

FMCG software typically integrates with ERP systems (SAP, Oracle, Microsoft Dynamics, NetSuite) for financial data, warehouse management for inventory and fulfillment, e-commerce platforms (Shopify, BigCommerce, WooCommerce), marketplaces (Amazon, Walmart), retail EDI systems for major retail partners, transportation management for shipping and logistics, CRM platforms (Salesforce, HubSpot) for customer management, and business intelligence tools (Tableau, Power BI) for analytics. We've built integrations with 100+ platforms. During planning, we identify critical integrations and architect solutions eliminating data silos. Most implementations include 4-8 major system integrations plus smaller connections.

Custom demand forecasting uses machine learning trained on your historical sales data, analyzing 100+ variables including seasonality, promotional impacts, weather, market trends, competitor actions, and product-specific factors. Unlike generic tools or spreadsheets, custom models learn your specific demand patterns and continuously improve. Most clients improve forecasting accuracy from 60-70% to 85-95% within 6-12 months. Systems automatically adjust forecasts based on real-time sales, simulate promotional scenarios, generate production recommendations, and optimize inventory allocation. Better forecasting reduces excess inventory by 30-50%, cuts stockouts by 40-60%, improves working capital efficiency.

FMCG software must address regulatory requirements depending on product types and markets. Food and beverage companies need FDA compliance including FSMA traceability (one-step-back, one-step-forward), HACCP critical control point monitoring, and GMP documentation. Consumer products require CPSC tracking labels and incident reporting. All companies handling customer data need data privacy compliance (GDPR, CCPA, Australian Privacy Act). Systems should maintain batch and lot tracking for recalls, implement quality management workflows with deviation tracking and CAPA processes, generate compliance reports, and provide audit trails. We build compliance requirements into system workflows, maintain electronic records meeting regulatory requirements, generate documentation automatically.

Custom supply chain software reduces costs through real-time visibility eliminating safety stock buffers ($50,000-$500,000+ freed), optimized inventory allocation preventing stockouts while minimizing holding costs, automated replenishment replacing manual planning (10-20 hours weekly saved), demand forecasting reducing overproduction and waste (20-40% improvement), route optimization cutting transportation costs by 15-30%, warehouse management improving picking productivity by 25-40%. Most clients reduce total supply chain costs by 25-40% within first year. Companies spending $2 million annually on supply chain might save $500,000-$800,000 annually. ROI typically achieved within 10-18 months.

Yes, custom FMCG software excels at multi-channel distribution, managing inventory allocation across retail stores, e-commerce, marketplaces, club stores, distributors, and food service simultaneously. Platforms maintain unified inventory visibility, prevent overselling through real-time allocation, route orders to optimal fulfillment locations, handle channel-specific requirements (retail EDI, marketplace APIs, e-commerce integrations), manage channel-specific pricing and promotions, provide analytics on channel performance and profitability. Unlike off-the-shelf systems designed for one or two channels, custom software adapts to your specific distribution model. Most clients reduce stockouts by 40-60%, improve inventory turns by 25-40%.

FMCG inventory management software tracks real-time stock levels across all locations (factories, warehouses, distribution centers, in-transit), calculates optimal inventory levels by SKU by location based on demand variability and service targets, automates reorder calculations and purchase order generation, optimizes inventory allocation based on demand patterns, tracks expiration dates and generates alerts, manages batch and lot numbers for traceability and recalls, prevents stockouts through predictive alerts 5-7 days ahead, identifies slow-moving inventory for markdown. Most clients achieve 98%+ inventory accuracy, reduce excess inventory by 25-45%, improve turns by 30-50%, decrease carrying costs by $100,000-$500,000+ annually, cut stockouts by 40-60%.

Off-the-shelf FMCG software provides generic features requiring you to adapt processes to software workflows, often leaving gaps requiring manual workarounds or expensive customization. Integration capabilities limited to common platforms, leaving legacy systems disconnected. Costs include substantial annual licensing fees ($50,000-$500,000+) plus implementation ($100,000-$1,000,000+). Custom FMCG software is built specifically for your operations, product mix, distribution model, and workflows addressing your actual requirements. Integrations connect your specific systems eliminating data silos completely. Costs are one-time development investment ($75,000-$400,000) plus minimal hosting ($500-$2,000 monthly) with no per-user fees. Custom software becomes competitive advantage rather than commodity tool.