Legacy Rescue

CTOs, Operations Directors, and business leaders trapped by outdated systems that can't be modified, scaled, or maintained

What You Get

What's Included in Our Legacy Rescue

Key deliverable

Legacy System Assessment & Documentation

Comprehensive audit of legacy architecture, business logic, dependencies, and technical debt to create roadmap for modernization versus rebuild decision.

  • System archaeology and reverse engineering to document undocumented business logic, workflows, and dependencies
  • Technology stack audit identifying obsolete frameworks, unsupported dependencies, and security vulnerabilities
  • Modernize vs. rebuild analysis with ROI calculations comparing modernization cost/timeline versus rebuild cost/timeline
  • Architecture documentation including system diagrams, data flow maps, integration points, and infrastructure setup
Key deliverable

Incremental Architecture Modernization

Phased refactoring from monolithic legacy architecture to modern, modular, cloud-native architecture without disrupting operations.

  • Strangler fig pattern implementation gradually replacing legacy components with modern equivalents while maintaining uptime
  • API layer introduction decoupling frontend from backend enabling independent modernization of each layer
  • Microservices extraction breaking monolithic legacy system into independent, scalable, maintainable services
  • Database modernization migrating from legacy schemas to optimized modern database designs with proper indexing
Key deliverable

Zero-Downtime Data Migration

Safe, verified migration of business-critical data from legacy systems to modern platforms with comprehensive validation and rollback procedures.

  • Data migration planning mapping legacy data structures to modern schemas with transformation rules and validation criteria
  • Dual-write strategy maintaining data consistency across legacy and modern systems during transition period
  • Comprehensive data validation ensuring 100% data accuracy, completeness, and integrity post-migration
  • Historical data preservation migrating years of transactional, reporting, and audit data with proper timestamps
Key deliverable

Technology Stack Upgrade

Systematic migration from obsolete technologies to modern, supported frameworks and languages with proven longevity.

  • Framework modernization migrating from legacy frameworks (old ASP.NET, PHP 5, Java 6, Rails 3) to modern equivalents
  • Language migration translating business logic from obsolete languages (VB6, ColdFusion, old Perl) to modern languages
  • Dependency updates replacing unsupported libraries with maintained alternatives, eliminating known vulnerabilities
  • Frontend modernization moving from server-rendered legacy UIs to modern React, Vue, or Angular SPAs
Key deliverable

Security & Compliance Remediation

Comprehensive security hardening and compliance implementation to meet modern standards (HIPAA, SOC2, GDPR, PCI) impossible with legacy systems.

  • Security vulnerability remediation patching all critical/high CVEs, authentication weaknesses, and injection flaws
  • Modern authentication and authorization implementing OAuth2, SSO, RBAC, and MFA replacing legacy security models
  • Encryption implementation adding TLS, at-rest encryption, and secure credential management missing from legacy systems
  • Audit logging and compliance tracking implementing comprehensive audit trails required for regulatory compliance
Key deliverable

Knowledge Transfer & Team Enablement

Comprehensive documentation, training, and knowledge transfer ensuring your team can maintain, extend, and support the modernized system.

  • Complete system documentation including architecture diagrams, data models, API documentation, and deployment runbooks
  • Team training program with hands-on workshops, pair programming sessions, and code review guidance
  • Development environment setup with automated local development, testing, and deployment workflows
  • Maintenance playbooks documenting common issues, troubleshooting procedures, and escalation paths
Our Process

From Discovery to Delivery

A proven approach to strategic planning

Comprehensive audit of legacy system to understand architecture, business logic, dependencies, and create modernization roadmap
01

System Assessment & Documentation • 1-2 weeks

Comprehensive audit of legacy system to understand architecture, business logic, dependencies, and create modernization roadmap

Deliverable: Assessment Report with modernize vs. rebuild recommendation, prioritized technical debt, 6-month roadmap, and cost estimate

View Details
Patch critical vulnerabilities, fix production-blocking bugs, and establish monitoring before beginning modernization
02
Systematically refactor legacy architecture to modern patterns while maintaining full operational uptime
03
Migrate from obsolete technologies to modern, supported frameworks and languages with proven longevity
04
Safely migrate business-critical data from legacy systems to modern platforms with zero data loss
05
Cutover to modernized system, comprehensive team training, documentation, and ongoing support planning
06

Why Trust StepInsight for Legacy Rescue

Experience

  • 15+ years modernizing legacy systems from mainframes to outdated web frameworks across 18 industries
  • 200+ successful project deliveries including 60+ legacy system modernizations without downtime or data loss
  • 95%+ modernization success rate with proven phased migration methodology refined over decades
  • Partnered with companies from pre-seed concept through Series B scale, including government, healthcare, finance, manufacturing, and education sectors
  • Global delivery experience across US, Australia, Europe with offices in Sydney, Austin, and Brussels

Expertise

  • Obsolete technology expertise including mainframe COBOL, AS/400, VB6, ColdFusion, old PHP/Java/.NET, legacy databases, and proprietary systems
  • Modern architecture patterns including microservices, event-driven architecture, cloud-native design, API-first development, and Infrastructure as Code
  • Phased migration methodologies including strangler fig pattern, dual-write strategies, zero-downtime cutover, and comprehensive rollback procedures
  • Compliance and security expertise for HIPAA, SOC2, GDPR, PCI, and industry-specific regulatory requirements with modernization of legacy security models

Authority

  • Featured in industry publications for legacy system modernization, technical debt management, and zero-downtime migration expertise
  • Guest speakers at enterprise architecture and government technology conferences across 3 continents
  • Strategic advisors to government agencies and enterprises on legacy system transformation and risk mitigation strategies
  • Clutch-verified with 4.9/5 rating across 50+ client reviews
  • Member of IEEE Computer Society and active contributors to open-source migration tools and modernization frameworks

Ready to start your project?

Let's talk custom software and build something remarkable together.

Custom Legacy Rescue vs. Off-the-Shelf Solutions

See how our approach transforms outcomes

Details:

3-6 months for complete modernization using proven phased migration approach. Most legacy rescues stabilize critical issues within 2-4 weeks, modernize architecture in 8-12 weeks, and complete full transformation in 12-24 weeks. Realistic timeline estimates provided in assessment phase.

Details:

Continuing with legacy means never modernizing—system gets worse over time, technical debt compounds, and eventual catastrophic failure. Vendor replacement takes 12-24 months with massive disruption. DIY modernization by inexperienced teams takes 18-36 months with high failure risk.

Details:

Assessment: $10k-$25k (credited toward modernization). Stabilization: $40k-$80k. Complete Modernization: $120k-$500k depending on complexity. Typically 40-60% the cost of vendor replacement, with faster time-to-market and preserved business logic.

Details:

Continuing with legacy: $200k-$1M+/year in excessive maintenance, opportunity cost of missed innovations, customer churn from poor UX, security breach risk ($1M-$10M+ average cost), and eventual catastrophic failure. Vendor replacement: $500k-$2M+ for equivalent functionality.

Details:

Minimal—phased migration approach maintains full operational uptime throughout modernization. Users experience gradual improvements, not disruptive changes. Most legacy rescues complete with zero downtime. Transparent progress updates and risk mitigation at every phase.

Details:

Catastrophic—vendor replacements require 2-6 months of parallel operation, risky big-bang cutovers, extensive user retraining, and significant productivity loss. Failed migrations can destroy businesses. Continuing with legacy means constant firefighting and crisis management.

Details:

Preserved—we extract, document, and port all business logic from legacy to modern system. Years of domain knowledge, edge case handling, and workflow refinements are maintained. No loss of institutional knowledge or competitive advantage.

Details:

Lost—vendor replacements require reimplementation of all business logic, often missing nuances captured over years of refinement. Domain knowledge trapped in legacy system is discarded, requiring re-learning and re-implementation at great expense.

Details:

Guaranteed—comprehensive validation ensures 100% data accuracy and completeness. Dual-write strategies maintain consistency. Rollback procedures allow instant reversion if issues arise. Historical data fully preserved with proper audit trails.

Details:

High risk—big-bang migrations have high data loss risk. Vendor replacements often lose historical data or corrupt records during migration. Many failed migrations result in permanent data loss affecting compliance, reporting, and operations.

Details:

Built and transferred—we document everything as we modernize, train your team through hands-on collaboration, and build internal capability. Your team gains confidence in the modernized system and can maintain it independently.

Details:

Evaporates—original developers departed, documentation missing, tribal knowledge lost. Vendor replacements introduce entirely new systems requiring extensive retraining. Teams become dependent on vendors for ongoing support.

Details:

Future-proof—we choose proven, widely-adopted technologies with strong ecosystems and long-term vendor support. Modern but stable: React, Node.js, Python, PostgreSQL, AWS/Azure. Won't become tomorrow's legacy system.

Details:

Obsolete or risky—continuing with legacy means falling further behind, increasing security risk and maintenance cost. Vendor replacements often introduce proprietary lock-in or choose trendy technologies that become tomorrow's legacy systems.

Details:

Compliant—modern security practices (OAuth2, encryption, audit logging) implemented throughout modernization. Systems meet current regulatory requirements. Vulnerabilities patched. Passed 60+ security audits across industries.

Details:

Failing—legacy systems can't meet modern security standards (HIPAA, SOC2, GDPR, PCI). Vulnerabilities can't be patched. Risk of catastrophic breaches, regulatory fines ($100k-$10M+), and reputational damage.

Frequently Asked Questions About Legacy Rescue

Legacy Rescue is the process of modernizing outdated, unmaintainable systems that are critical to business operations but built on obsolete technology, lacking documentation, or impossible to modify without breaking functionality. You need legacy rescue when your system was built 5-15+ years ago with departed developers, runs on unsupported technology with security vulnerabilities, breaks constantly when modified, costs more to maintain than rebuild, or prevents business innovation because it can't adapt to new requirements. We assess legacy systems in 1-2 weeks with honest modernization versus rebuild recommendations, realistic timelines, and total cost projections. Most legacy rescues take 3-6 months depending on complexity, using phased migration approaches that maintain zero downtime while incrementally modernizing architecture. Our teams have rescued 60+ legacy systems across industries including government, healthcare, finance, manufacturing, and education—from mainframe migrations to modernizing 15-year-old PHP/Java/.NET applications. We reverse-engineer undocumented systems, migrate from obsolete technologies, preserve business logic and data, implement modern architecture patterns, and train teams for ongoing maintenance.

Hire legacy modernization when you're: (1) running business-critical systems built 5-15+ years ago on obsolete technology, (2) facing regulatory compliance failures due to inadequate security or missing audit capabilities, (3) experiencing frequent failures or instability requiring constant emergency fixes, (4) unable to hire developers who know the legacy technology stack, (5) spending more on maintenance ($200k-$1M+/year) than system is worth, or (6) blocked from business innovation because system can't adapt to new requirements. The ideal time is before catastrophic failure, regulatory shutdown, or complete team knowledge loss. Early assessment allows planned, low-risk modernization instead of emergency rescue under crisis conditions. If you're asking 'should I modernize or rebuild?', that's the perfect time for our System Assessment service ($10k-$25k, 1-2 weeks) to get honest recommendation with ROI analysis. Red flags requiring immediate action: security audits failing, regulators threatening sanctions, original developers retiring/departing with no documentation, or system failures causing revenue loss or customer churn.

Legacy system modernization typically costs 40-60% of rebuilding equivalent functionality from scratch, with significantly faster timelines. System Assessment: $10k-$25k (credited toward modernization if you proceed) for 1-2 week assessment and modernization roadmap. Stabilization: $40k-$80k for emergency fixes over 4-8 weeks. Complete Modernization: $120k-$500k for full transformation over 3-6 months. Pricing depends on system complexity (lines of code, number of integrations), technology obsolescence (mainframe vs. old web framework), data volume (millions of records add complexity), regulatory requirements (HIPAA, SOC2, PCI add cost), and timeline constraints (faster = more resources = higher cost). Rebuild estimates: $500k-$2M+ for equivalent functionality over 12-24 months. Hidden costs of continuing with legacy: $200k-$1M+/year in excessive maintenance, $1M-$10M+ risk of security breaches, opportunity cost of missed innovations, customer churn from poor UX, and eventual catastrophic failure. Real example: modernizing 15-year-old government COBOL system cost $350k over 6 months. Rebuild would have cost $1.2M+ over 18-24 months. Annual maintenance reduced from $800k to $200k (5-year savings: $3M).

Typical deliverables include: (1) System Assessment & Documentation with modernize vs. rebuild analysis and technical debt quantification, (2) Incremental Architecture Modernization using strangler fig pattern and microservices extraction, (3) Zero-Downtime Data Migration with comprehensive validation and rollback procedures, (4) Technology Stack Upgrade migrating from obsolete frameworks to modern equivalents, (5) Security & Compliance Remediation meeting HIPAA, SOC2, GDPR, or PCI requirements, (6) Knowledge Transfer & Team Enablement with documentation and training, (7) Comprehensive test coverage (60-80% of critical paths), and (8) 6-month post-modernization support plan. All deliverables include complete documentation: architecture diagrams, API documentation, database schemas, deployment runbooks, and maintenance playbooks. You own all code, architecture, and documentation even if modernization is incomplete. Business logic and historical data are fully preserved during migration.

Legacy system modernization typically takes 3-6 months for complete transformation depending on scope and complexity. System Assessment: 1-2 weeks for evaluation and roadmap. Stabilization: 2-4 weeks for emergency fixes and basic monitoring. Complete Modernization: 12-24 weeks for full transformation using phased migration. Timeline depends on system size (10k lines vs. 1M+ lines of code), technology obsolescence (mainframe COBOL harder than old Rails), data complexity (millions of records with complex relationships), integration count (20+ external integrations add time), and regulatory requirements (HIPAA, SOC2, PCI add compliance work). Factors that shorten timeline: some documentation exists, current team available for knowledge transfer, or phased approach (stabilize now, fully modernize later). Factors that extend timeline: zero documentation with departed team, extreme technology obsolescence (mainframe, AS/400), complex data migrations with years of historical data, or strict regulatory requirements. We provide realistic timeline estimates in assessment phase—no overpromising. Comparison: vendor replacement typically takes 12-24 months with higher disruption risk. DIY modernization by inexperienced teams takes 18-36 months with 60%+ failure rate.

StepInsight differentiates through: (1) obsolete technology expertise other firms won't touch—mainframe COBOL, AS/400, VB6, ColdFusion, 15-year-old frameworks, (2) proven phased migration methodology with 95%+ success rate across 60+ projects, (3) zero-downtime commitment using strangler fig pattern and gradual cutover approaches, (4) honest assessment upfront—we'll tell you if rebuild is smarter than rescue, and (5) business logic preservation not just technology replacement—we understand domain knowledge is your competitive advantage. We deliver modernized systems that preserve all institutional knowledge, maintain operational continuity, and enable future innovation. Regular developers struggle with legacy systems—they haven't seen every obsolete technology pattern. Modernization requires specialized experience with both legacy and modern stacks. We bridge that gap. Most consultants push vendor replacement (higher revenue)—we recommend what's actually best for your situation even if it means less revenue for us. 70% of legacy systems we evaluate are worth modernizing versus rebuilding.

Most legacy systems (70%) are worth modernizing if the business logic is valuable and architecture is fundamentally sound. Red flags suggesting rebuild: completely wrong architecture (monolith that must be microservices), business model shifted making current system obsolete, codebase quality below 20% (unmaintainable spaghetti code), or data model fundamentally flawed requiring complete redesign. Green flags suggesting modernization: valuable business logic capturing years of domain knowledge, current architecture is reasonable even if implementation is outdated, system works but is unstable or insecure, or time/budget constraints favor incremental improvement over rebuild. Our System Assessment ($10k-$25k, 1-2 weeks) provides honest recommendation with ROI analysis: modernization cost/timeline versus rebuild cost/timeline versus continuing with legacy. We'll tell you if rebuilding is smarter—we'd rather lose a project than waste your money on doomed modernization. Hybrid approach often makes sense: modernize architecture and stabilize first (2-4 months), then gradually rewrite components over 12-24 months while maintaining operations. This reduces risk and preserves business continuity. Real example: assessed 18-year-old government system—70% of business logic salvageable, 30% needed rewriting. Recommended hybrid: modernize infrastructure and framework (4 months), then rewrite problematic modules incrementally (12 months). Cost: $400k versus $1.4M rebuild. Client accepted and project succeeded.

Yes—this is our specialty. Technologies we've modernized: Mainframes: COBOL, CICS, JCL, AS/400, DB2. Legacy languages: Visual Basic 6, ColdFusion, Classic ASP, old Perl, FoxPro. Old frameworks: Rails 2-3, .NET 1-2, PHP 4-5, Java 6, Struts, old Spring. Legacy databases: dBase, FoxPro, Access, old Oracle, Sybase. Proprietary systems: custom in-house languages, vendor-specific platforms no longer supported. If your technology is truly obscure (1960s mainframe assembler, proprietary medical devices), we'll tell you in assessment whether modernization makes sense or migration to modern stack is required. Sometimes the right approach is gradual migration: stabilize immediate crisis in current tech, then migrate incrementally to modern stack. We've done migrations from COBOL → Java, VB6 → C#, ColdFusion → Node.js, old PHP → Laravel, Rails 2 → Rails 7, .NET 2 → .NET 6. The technology matters less than the business logic quality and architecture soundness. We can work with most legacy stacks, and we'll be honest if yours requires specialized expertise beyond our team or is too obsolete to rescue economically.

This is our most common scenario—about 70% of legacy rescues have departed developers and missing documentation. Our reverse engineering approach: Code archaeology: read code systematically, trace execution paths, document business logic as discovered, identify critical workflows. Automated analysis: run code quality scanners, dependency analyzers, security audits, call graph generators to map system structure. Infrastructure documentation: log into servers/cloud, export configurations, document architecture and deployment procedures. Git history analysis: review commit messages, identify patterns, understand when and why changes were made. Stakeholder interviews: talk to users, administrators, business owners to understand expected behavior and business rules. We recreate documentation as we modernize: architecture diagrams showing components and interactions, business logic documentation with decision rules, data model and schema documentation, deployment procedures and runbooks, API documentation and integration guides. Challenges with departed developers: tribal knowledge lost (design decisions, workarounds, gotchas), infrastructure access difficult (credentials missing), technical decisions lack context. Real example: acquired manufacturing company, single developer departed, zero documentation, 15-year-old Java system. Spent 4 weeks reverse engineering: mapped architecture, documented business rules, extracted infrastructure knowledge. Then 20 weeks modernizing. Client now has comprehensive documentation that never existed—modernization improved their situation beyond just updating technology.

Zero-downtime modernization uses proven phased migration techniques: Strangler fig pattern: build modern components alongside legacy, gradually route traffic to modern system, maintain legacy as fallback until complete migration. Parallel running: operate legacy and modern systems simultaneously during transition, compare outputs for equivalence, instant rollback if discrepancies found. Dual-write strategy: write data to both legacy and modern databases during transition, maintain perfect consistency, validate continuously. Gradual cutover: migrate traffic incrementally (10% → 25% → 50% → 100%), monitor metrics at each phase, instant rollback if issues detected. Feature flags: control which users see modern vs. legacy features, A/B test equivalence, gradual rollout to reduce risk. Database replication: real-time sync between legacy and modern databases, zero data loss if rollback needed, comprehensive validation. Our zero-downtime track record: 60+ legacy modernizations completed, 95%+ maintained full uptime during migration, no catastrophic failures or data loss. Industries served: government (24/7 citizen services), healthcare (patient care can't stop), finance (24/7 transaction processing), manufacturing (production can't halt), e-commerce (revenue depends on uptime). Risk mitigation: comprehensive monitoring and alerting, instant rollback procedures tested before each phase, on-call team during critical cutover windows, and gradual migration minimizing blast radius. Real example: migrated $200M credit union from 18-year-old .NET 2.0 to modern .NET 6 in 16 weeks with zero member-facing downtime. Ran parallel systems for 8 weeks, gradually cut over traffic, maintained instant rollback capability throughout.

Legacy modernization is the perfect opportunity to fix security and compliance gaps impossible with obsolete technology. Security improvements we implement: Modern authentication: OAuth2, SSO, SAML replacing weak legacy login systems, multi-factor authentication (MFA), and proper password policies. Authorization overhaul: role-based access control (RBAC) replacing ad-hoc permissions, principle of least privilege, and comprehensive audit logging. Encryption everywhere: TLS/SSL for data in transit, encryption at rest for sensitive data, and secure credential management (vaults, no hardcoded secrets). Vulnerability remediation: fix all OWASP Top 10 vulnerabilities common in legacy systems (SQL injection, XSS, broken auth), patch all critical/high CVEs, and implement secure coding practices. Compliance capabilities we add: HIPAA: encryption, audit logging, access controls, breach notification procedures, business associate agreements. SOC2: comprehensive logging, change management, incident response, vendor risk management, security monitoring. GDPR: data privacy controls, right to erasure, consent management, data portability, cross-border transfer controls. PCI: secure payment processing, network segmentation, regular security testing, compliance reporting. Security transformations we've completed: Government agency: added encryption and audit logging achieving FedRAMP compliance (previously failing audits). Healthcare network: modernized to meet HIPAA requirements avoiding $1.6M in potential fines. Financial institution: achieved PCI compliance enabling credit card processing (previously impossible with legacy system). Manufacturing: implemented SOC2 controls required by enterprise customers (unlocking $5M in contract opportunities). Modernization fixes security problems that can't be patched in legacy systems, often avoiding catastrophic breaches and regulatory fines worth millions.

Yes—this is how we always work. Business operations continue uninterrupted during entire modernization. Our phased migration approach specifically designed for zero business disruption: Weeks 1-2: Assessment and planning (no changes to production, purely analysis and design). Weeks 3-6: Build modern components in parallel to legacy (production unchanged, new infrastructure added alongside). Weeks 7-12: Incremental refactoring with backward compatibility (minor production changes, fully reversible, extensive testing). Weeks 13-18: Gradual traffic migration using feature flags and A/B testing (10% → 50% traffic sees modern system, instant rollback if issues). Weeks 19-24: Complete cutover and legacy decommission (100% traffic on modern system, legacy retired). Benefits of operating during modernization: real production data informs decisions (synthetic test data never matches reality), user feedback guides priorities (fix what actually matters to business), revenue continues uninterrupted (no multi-month downtime destroying business), and risk is minimized (gradual migration catches issues before they impact majority of users). Industries we've modernized without downtime: Government: 24/7 citizen services (DMV, permitting, public records). Healthcare: patient care systems (EHR, scheduling, billing). Finance: 24/7 transaction processing ($200M credit union, zero downtime). Manufacturing: production operations ($80M/year, continuous operations). E-commerce: revenue-generating systems (holiday season launches without disruption). Real example: e-commerce company modernizing during Q4 holiday season (busiest time). We scheduled major migrations during low-traffic windows, used gradual cutover, maintained instant rollback capability. Completed modernization with zero revenue impact during $5M holiday season.

Honesty and transparency are core to how we operate. If we discover the situation is worse than assessment revealed, we'll tell you immediately with updated options. Discovery scenarios: surface-level assessment missed deep architectural problems only visible when refactoring begins, departed developer knowledge loss was more significant than initially understood, infrastructure or database complexity greater than codebase suggested, or regulatory requirements more stringent than initially scoped. How we handle surprises: stop work and reassess—don't just keep billing while costs spiral, present updated situation honestly with specific examples and evidence, provide updated options with costs and tradeoffs (continue modernization with higher cost, pivot to partial modernization plus rebuild, recommend full rebuild if that's actually smarter), and explain what we should have caught in assessment and why we didn't (accountability and learning). Financial approach: fixed-price assessment means surprises discovered there don't increase assessment cost. For modernization, we typically work time-and-materials after initial estimate, with bi-weekly updates on spend versus estimate. If we hit estimate with significant work remaining, we stop and replan—no surprise invoices. Client protection: pause or stop modernization at any time, you own all code, architecture, and documentation even for incomplete modernization, and we document remaining work clearly if you decide to stop or change direction. Real example: assessed legacy system as 70% salvageable, $200k modernization. After 6 weeks discovered database design fundamentally flawed (not fixable, needed rebuild). We stopped, charged only for 6 weeks of work, honestly recommended database redesign adding $80k and 8 weeks. Client appreciated honesty and chose to proceed with extended timeline. Alternative example: assessed system as borderline (60% salvageable). After 2 weeks confirmed it was worse than expected (40% salvageable). Recommended full rebuild. Client accepted, we transitioned to rebuild project. Honesty preserved relationship—many firms would have kept billing on doomed modernization.

Yes—knowledge transfer is a core deliverable in every modernization. We build your team's capability to maintain and extend the modernized system independently. Training approach: Hands-on pairing: your team works alongside our developers during modernization, learning by doing. Architecture walkthroughs: detailed sessions explaining design decisions, patterns, and rationale. Code reviews: review your team's changes, teach best practices, build confidence. Workshop sessions: focused training on specific topics (testing, deployment, monitoring, troubleshooting). Documentation: comprehensive written materials your team references after we're gone. Training content: Architecture and design patterns: why we built it this way, tradeoffs made, alternatives considered. Development workflows: local setup, coding standards, testing practices, code review process. Deployment procedures: how to safely deploy, rollback procedures, monitoring and alerts. Troubleshooting guides: common issues, debugging techniques, escalation paths. Technology stack: frameworks, libraries, tools chosen and how to use them effectively. Training timeline: Early involvement: your team shadows us during weeks 3-8, observing and asking questions. Increased responsibility: weeks 9-16, your team takes on tasks with our code review and guidance. Independent work: weeks 17-24, your team works independently with our advisory support. Post-modernization: 6 months retained advisory for questions and guidance as team gains confidence. Benefits of our training: your team gains modern development skills applicable beyond this project, you're not dependent on us forever (though 60% of clients continue for feature development), and smooth transition as your team becomes comfortable with modernized system before we reduce involvement. Real example: modernized government agency legacy system. Trained 5-person internal team through pairing and workshops. By week 20, they were independently maintaining and extending the modernized system. Post-modernization, we provided 3 months advisory (monthly calls). Team now fully self-sufficient 18 months post-modernization.

Perfect—that's our preferred outcome. About 60% of legacy modernization clients continue with us for ongoing development, feature building, or retained advisory. Transition from modernization to ongoing work: modernization naturally flows into feature development (finish transformation, start building roadmap features), no need to onboard new team (modernization team already deeply familiar with your system), and established communication patterns and trust (you know what to expect from us). Engagement models for ongoing work: Dedicated team: full-time developers working exclusively on your application (most common for growing companies). Time and materials: flexible capacity scaling up or down based on current needs and priorities. Monthly retainer: guaranteed capacity with predictable monthly cost (typical for maintenance and incremental improvements). Project-based: discrete features or improvements scoped and delivered individually (works for specific initiatives). Retained advisory: part-time CTO advisory, architecture reviews, quarterly planning, emergency on-call (works for self-sufficient teams). Common ongoing work after modernization: Feature development: build product roadmap and new capabilities now possible with modern technology. Maintenance and support: ongoing bug fixes, dependency updates, security patches, performance optimization. Scaling and optimization: continuous improvement as user base grows and requirements evolve. Technical advisory: architecture decisions, technology choices, team mentorship, hiring guidance. Infrastructure management: cloud optimization, cost reduction, security monitoring, disaster recovery. Team augmentation: supplement your internal team during peak periods or specialized projects. Benefits of continuity: no knowledge loss or context switching (team knows your system deeply), faster development velocity (no ramp-up time), consistent quality and practices, and long-term relationship and trust. You're not locked in though: we document everything thoroughly enabling transition to internal team or another vendor if desired, no long-term contracts required (mostly month-to-month after initial modernization), and we'll train your team for independent maintenance if that's your goal. Real example: modernized 15-year-old manufacturing ERP in 2018, client continued with us for feature development, we've built 60+ features over 6 years, and system scaled from $80M to $180M in annual production volume with our support. Long-term relationships are most rewarding—watching modernized systems enable business growth and innovation.

What our customers think

Our clients trust us because we treat their products like our own. We focus on their business goals, building solutions that truly meet their needs — not just delivering features.

Lachlan Vidler
We were impressed with their deep thinking and ability to take ideas from people with non-software backgrounds and convert them into deliverable software products.
Jun 2025
Lucas Cox
Lucas Cox
I'm most impressed with StepInsight's passion, commitment, and flexibility.
Sept 2024
Dan Novick
Dan Novick
StepInsight work details and personal approach stood out.
Feb 2024
Audrey Bailly
Trust them; they know what they're doing and want the best outcome for their clients.
Jan 2023

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Let's talk custom software and build something remarkable together.